Never miss a customer again!
Reliable SMS + Voice AI Receptionist and Website Development subscriptions for business owners.
We appreciate your trust greatly!
We provide tech to small and medium sized businesses that is fully implemented and managed by us – so you can focus on what you do best.
Harnessing the power of artificial intelligence for smart solutions to your business problems.
Our mission is to provide businesses with powerful, subscription-based voice AI and SMS solutions that simplify communication, reduce operational costs, and enhance customer experience. Through seamless integration and intuitive technology, Prolix helps businesses stay connected and responsive, no matter where they are or what time it is.
To revolutionize business communication with cutting-edge AI-driven solutions, empowering companies to never miss a call again and streamline their customer interactions with ease, intelligence, and reliability.
At Prolix, we specialize in AI-powered voice technology and advanced SMS solutions tailored for modern businesses. Our expertise spans:
- Voice AI Receptionists: Intelligent call routing, 24/7 availability, and seamless integration with business workflows.
- SMS Solutions: Streamlined messaging for businesses, including analytics, automated responses, and system integration.
- Website Development and SEO for all businesses and updates for businesses who may want to stay ahead of the game.
- Subscription-based Tech Solutions: Flexible, scalable, and secure subscription models, ensuring businesses get the best value for their investment.
With Prolix, companies gain access to advanced, yet simple-to-use, AI tools that improve customer communication and drive operational efficiency.
Special neural features for your services.
Service & Trades
Why voice AI helps:
- Handles out-of-hours calls
- Books jobs automatically
- Qualifies leads
- Reduces missed-call revenue loss
Hospitality & Food
Use cases:
- Automated reservation management
- Phone ordering
- Opening hours, menu queries
- Waitlist/availability updates
- Multilingual customer support
Health & Wellness
Use cases:
- Appointment booking & reminders
- Intake questions
- FAQs
- Pre-screening
- Follow-up calls
Retail & E-commerce
Use cases:
- Order tracking
- Refunds & returns
- Inventory questions
- Store hours
- Handles repetitive calls cheaply & consistently
Real Estate & Property
Use cases:
- Tenant maintenance requests
- Viewing bookings
- Lead capture for new property inquiries
- Automated pre-qualification
- Real estate is lead-heavy - don't miss out!
Professional Services
Use cases:
- New client triage
- Intake questionnaires
- Scheduling consultations
- High-quality voicemail replacement
- AI provides 24/7 professionalism for small teams
Technology that scales your business with ease.
Website Development & SEO
Websites That Convert Visitors Into Customers
Your website should be your best salesperson – working 24/7 to generate leads while you focus on running your business. We build fast, mobile-first websites designed to turn clicks into enquiries and browsers into buyers.
✓ Lightning-fast speeds that keep visitors engaged and boost Google rankings
✓ Mobile-first design so you never lose leads to clunky mobile experiences
✓ SEO built-in so customers actually find you on Google
✓ AI receptionist integration to capture leads around the clock
✓ Booking & payments built directly into your site
✓ Ongoing support with no hidden fees or surprises
Ready to stop losing business to competitors with better websites?
Voice AI Receptionist
Never Miss Another Call With Your AI Receptionist
A virtual receptionist that answers, books and routes calls 24/7 – so you capture every lead without hiring extra staff.
✓ Answers instantly, around the clock – no voicemails, no missed opportunities
✓ Books appointments & handles enquiries – frees you to focus on your business
✓ Sounds natural & professional – customers won’t know it’s AI
✓ Integrates with your systems – syncs with your calendar and CRM automatically
✓ Fraction of the cost – all the benefits of a receptionist without the salary
Ready to stop losing leads to voicemail?
Text SMS AI Receptionist
An AI-powered SMS receptionist that responds instantly to enquiries, books appointments and answers questions – all via text, 24/7.
✓ Instant replies, any time – no waiting, no missed messages
✓ Books & confirms appointments – sends reminders automatically
✓ Answers FAQs on autopilot — frees you from repetitive conversations
✓ Seamless system integration – syncs with your calendar, CRM and booking tools
✓ Customers prefer texting – meet them where they already are
Ready to convert more enquiries while you sleep?
Our Pricing
Supercharge Your Business: Most businesses see a minimum 17% increase in organic leads with out services
Supercharge Your Business: Most businesses see a minimum 17% increase in organic leads with out services
Everything you need to know about our happy customers
" Worked relentlessly to meet deadlines and surpassed my expectations. Highly recommended for novices and experts alike. "
"The nature of our work makes it hard to take calls. The solution from Prolix AI meant we haven't missed a customer since. Would recommend to any business who misses customer calls."
Harnessing the power of advanced technology to supercharge your business
What is an AI voice receptionist and how can it help my small business?
An AI voice receptionist is an intelligent automated phone system that answers calls, schedules appointments, handles enquiries, and routes calls 24/7, without hiring additional staff. For small and medium businesses, this means never missing a lead, reducing operational costs by up to 70%, and providing consistent, professional customer service around the clock.
How does an SMS receptionist work for appointment bookings and customer enquiries?
Our SMS receptionist uses conversational AI to automatically respond to text messages, confirm appointments, send reminders, and answer frequently asked questions via text. Customers can book services, reschedule appointments, or get instant answers without waiting on hold, perfect for salons, clinics, trades and professional services.
What's the difference between a traditional receptionist and an AI-powered virtual receptionist?
Traditional receptionists work set hours, take holidays, and handle one call at a time. An AI-powered virtual receptionist operates 24/7/365, handles unlimited simultaneous calls and texts, never calls in sick, and costs a fraction of a full-time salary, while integrating directly with your booking system and CRM.
How much does a Voice AI receptionist cost compared to hiring staff?
A full-time receptionist costs £20,000-£28,000 annually plus National Insurance, pension, and training. Our Voice AI receptionist starts from a fraction of that with no hidden fees, sick pay, or holiday cover needed. Most SMB owners see ROI within the first month through captured leads alone. Our cheapest plan is £450 per month, see full pricing here.
Can your AI receptionist integrate with my existing booking system and CRM?
Yes—our AI receptionist integrates seamlessly with Calendly, Acuity, Setmore, Square Appointments, HubSpot, Salesforce, and many industry-specific systems. Appointments booked via phone or SMS automatically appear in your calendar, and customer details sync directly to your CRM. If the integration is incompatible prior to set-up we will notify you of this and can offer integration for a premium or we can provide you with suitable alternatives.
Do you offer custom website development for small businesses?
We specialise in fast, mobile-responsive, SEO-optimised websites designed specifically for SMBs. Every website includes custom design, booking integration, and connection to your AI receptionist for seamless 24/7 lead capture.
How quickly can you set up a Voice AI or SMS receptionist for my business?
Most businesses are fully operational within 3-5 working days. Setup includes customising your AI receptionist’s voice and responses to match your brand, integrating with your existing systems, and thorough testing. We handle everything – you just provide your business details.
Will customers know they're speaking to an AI receptionist?
Our AI receptionists use advanced natural language processing with natural pauses and conversational flow. Many callers don’t realise they’re speaking to AI. We can also programme your receptionist to identify as an AI assistant when asked, which builds trust with tech-savvy customers.
What happens if the AI receptionist can't answer a customer's question?
Our AI uses intelligent escalation protocols. For complex queries, it smoothly transfers calls to your team, takes detailed messages, or schedules follow-ups. You receive instant notifications for escalated enquiries, and the system learns from these interactions over time.
Do you provide ongoing support and can the AI receptionist be updated as my business grows?
All packages include ongoing technical support, regular AI updates, and flexibility to modify capabilities as your business evolves. Need to add services, update pricing, or expand hours? We implement changes within 24-72 hours, plus provide monthly performance reports. If larger upgrades are required we may charge additional fees but we will notify you of this in advance and all of our services operate on a cancel anytime basis.
